Dealing with difficult people is something most of us encounter at work, at home, or in everyday situations. While we cannot control how others behave, we can control how we respond. With the right ...

SALT LAKE CITY -- Is there someone at your workplace — a critical manager or a trouble-causing co-worker — who drives you crazy? Dealing with these difficult people can turn a great job into a ...

Both in the office and in our personal lives, it is safe to assume that we will encounter difficult people. The key is to brace ourselves with easy-to-apply strategies so that we remain as calm and ...

I've got a difficult person in my professional life. No, it's not you. But, for a long time, I was stressed out every time I had to work with this person. I'd feel nervous before our conversations and ...